The Ezypay Original direct debit service offers you all of the bells and whistles of a premium service at a great price. If you would like a service that takes little time and effort to maintain, but looks after all your billing needs – look no further this is the direct debit service for you.
What are the benefits of using the Ezypay Original service?
- Full training and induction – you can access free training and information on our system at any time. This is delivered by our Training Manager via the phone and the internet;
- Every day billing – Ezypay debits every working day, so you can choose the most convenient day to bill your customers;
- Complete customer service – we look after all aspects of the billing service. You can access our customer service via phone, email or fax. You can also use our customer service team to undertake variations on your customer accounts at no extra cost;
- Flexibility in loading new customers – you can sign-up a new customer to your Ezypay account either by using our pre-printed DDR forms, the Online DDR, or our direct debit gateway;
- Unlimited phone, email or fax communication – you can use any of these communication channels to access our customer service team and there is no limit to how many times you access customer service;
- Failed payment notifications – we will notify your customer via an SMS, email or letter when they have failed their payment. We also provide a variety of payment channels like a telephone IVR, and an online payment gateway to help them make good on any failed payments;
- Detailed reporting – we will provide you with a variety of reports detailing your customer payments, account information and bad debtors;
- Online access – you have the freedom of accessing information on your Ezypay account and your customers at any time, anywhere you are;
- Complete control – you have complete control and access to your customer information. Ezypay does not own your customer or their membership agreement.
Who should use this service?
We would recommend this service to you if you would like to have a fully automated direct debit service that requires little intervention from you. If you have a lot of customers that you want to load into your Ezypay account we would also recommend this service. That is because the more customers that you have generally the less time you have to spend managing their debits and the greater your need is for a flexible service. Alternatively we would recommend this service if you don’t feel confident with using the internet or online banking.
Why choose Ezypay Original and not one of our other direct debit services?
Ezypay Original is ideal for you if you are looking for a completely outsourced direct debit solution. You have the choice of using your secure online account to manage your billing or you can access our customer service team and they will make the changes that you require on your account. You also have the options of using pre-printed DDR forms, our online DDR form or our direct debit gateway to sign-up customers to your Ezypay account. Choosing the Ezypay Original service to manage your billing will ensure that you have 100% flexibility, but with the need for minimum input from you. For more information click on choosing the right service.
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